Privacy Policy

We may collect identity and contact information such as your name, mobile number, email address, residential status and location; financial and eligibility information such as income, obligations, requested loan amount, profession and credit-related details; property enquiry or listing information; and documents you voluntarily upload.

We may also collect technical information such as device, browser, IP address, referring page and interaction data needed to operate, secure and improve our website and services.

We use personal information to respond to enquiries, assess indicative eligibility, provide loan and property advisory services, manage customer accounts, process property listings, coordinate documentation, communicate service updates, prevent fraud, secure our systems and meet applicable legal or regulatory requirements.

Indicative calculations and recommendations are for guidance only. FinanceGuru does not create a lender login, obtain a credit report or submit an application to a bank, NBFC or financial institution without the required consent.

Where consent is required, we ask for it before collecting or using information for the stated purpose. You may decline optional document uploads or withdraw consent for future processing by contacting us. Withdrawal does not affect processing already completed lawfully and may limit our ability to provide a requested service.

You may ask us to correct inaccurate information, update your communication preferences or request deletion of information, subject to identity verification and any retention required for legal, security, dispute or record-keeping purposes.

We may share relevant information with banks, NBFCs, financial institutions, insurers, property participants or professional service providers only when needed for the service you request and with appropriate consent where required.

We may use trusted technology, hosting, communication, analytics, document-processing and security providers that process information on our behalf. We may also disclose information when required by law, a competent authority, or to protect customers, FinanceGuru and others from fraud or harm. We do not sell personal information.

Uploaded documents are optional unless a particular service requires them. Access is restricted to authorised personnel and service providers with a legitimate need. Customer documents are retained only for the period needed for the requested service, operational records, dispute handling and applicable legal obligations. Where our service states that documents are deleted after successful disbursement, deletion is performed subject to any mandatory retention or security exception.

Other account, enquiry, consent, transaction and audit records may be retained for as long as reasonably necessary for the purposes described in this policy.

We use reasonable administrative, technical and organisational safeguards designed to protect information from unauthorised access, loss, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, so please avoid sending sensitive information through unofficial channels.

We may use essential cookies and similar technologies for authentication, preferences, security and website operation. We may also use limited analytics to understand performance and improve the customer experience. Browser controls can restrict cookies, but some website functions may then be unavailable.

FinanceGuru services are intended for adults capable of entering financial or property transactions. We do not knowingly solicit personal information from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page with its effective date. Material changes may also be communicated through the website or available contact details.